Welcome to TooLucky! We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This policy outlines how we collect, use, and share your data when you visit our website (the "Site").
By using our Site and services, you agree to the terms laid out in this Privacy Policy. If not, please avoid sharing your personal details or interacting with the Site.
Also, don’t forget to check out our Terms of Use, which explain how you can use our Site, as well as the privacy policies of any third-party advertisers if you sign up for their offers.
1. WHAT INFORMATION DO WE COLLECT
Info You Give Us – When you sign up or interact with our Site, you might share certain details with us. This could include your name, phone number, zip code, email, address, birthday, gender, social media account information, and even answers to the survey questions and other registration information. You’ll also provide info if you join sweepstakes, respond to offers, or contact us directly. Any info you enter on the site, like when you fill out forms or post comments, will also be collected so we can offer you the services and content you want, including newsletters and other cool stuff. While using our Site, you might be asked questions related to commercial information about you. For example, we may inquire whether you own a home or other personal property, or if you or your family members are using, have used, or are interested in certain products or services. This helps us provide more relevant offers from advertisers tailored to your interests. The commercial data we collect is used to recommend the most relevant financial services, insurance options, healthcare products, or consumer goods. Please note that the commercial information we gather is not stored alongside any personal information tied to a specific user. Instead, it is collected and analyzed anonymously at an aggregate level. We may ask if someone has a mortgage, or debt, needs medical care or auto insurance, or has a medical condition. However, no sensitive data is recorded in the database along with the user's personal data, meaning we do not collect or store sensitive data about specific users.
Stuff We Collect Automatically – When you browse the Site, we automatically gather some details, like your IP address, mobile network information, the type of browser you use, your internet provider, browsing history and search history on the Sites. We also track things like the type of phone you’re using and your device ID, model and operating system version of the computer or mobile device, browser type and language, country and time zone in which the Device you enter the Site is located. This helps us fix any technical glitches, keep the site running smoothly, and make it better for you.
We also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors. This information is logged and used for purposes such as helping diagnose technical problems and administering our Site so that we can constantly improve it.
Cookies – These are tiny data files stored in your browser. Cookies help us recognize you, track which pages you visit, and understand which ads caught your eye. We use them to make your experience more personal and ensure you see the content that matters most to you.
At this time, we do not respond to “Do Not Track” signals or frameworks requesting an alteration to our online tracking of individual users who visit our Site or use our services.
Third-Party Analytics – Sometimes, we work with other companies to help us understand how you use our Site. These companies may collect non-sensitive info like your session data and interests to help us (and them) improve services. They may use technology like cookies and web beacons to figure out how many people visit the Site and how they engage with it. Don't worry—this data helps us give you a better, more tailored experience.
Google Analytics for Display Advertising
We use Google Analytics to enhance our advertising efforts. The features we’ve implemented include Remarketing, Google Display Network Impression Reporting, DoubleClick Campaign Manager integration, and Demographics and Interest Reporting. If you'd prefer, you can opt out of Google Analytics for Display Advertising or customize your Google Display Network ads by visiting Google's Ad Settings.
Remarketing with Google Analytics: This feature displays our ads across the Internet. Third-party vendors, including Google, may show our ads on different websites. Both we and these vendors use first-party cookies (like the Google Analytics cookie) and third-party cookies (like the DoubleClick cookie) together to show you ads based on your previous visits to our site.
Google Display Network Impression Reporting & DoubleClick Campaign Manager Integration: We and third-party vendors, like Google, use first-party and third-party cookies to report on ad impressions and how interactions with our ads relate to your site visits.
Google Analytics Demographics and Interest Reporting: By using data from interest-based advertising or third-party information (such as age, gender, and interests), we aim to show you ads that are more relevant to your preferences.
Data Providers and Internet-Based Advertising We may also work with third-party advertisers and data providers who collect non-personal data like your IP address, browser, or operating system info. These providers may place or recognize unique cookies in your browser to display personalized ads or content. While these cookies don’t contain personal information, they may reflect anonymized data linked to what you’ve voluntarily shared with us (for instance, your email, shared in a hashed, unreadable form).
2. SOURCES OF PERSONAL INFORMATION WE COLLECT
We gather personal information from several sources, including:
Directly from you, when you:
Subscribe to a newsletter
Register for an event
Participate in an awards program
Enter a contest or sweepstakes
Complete a survey
Request customer support
From your browser or device
Third parties, when you direct them to share information with us
3. PURPOSES FOR PERSONAL INFORMATION COLLECTING
We collect personal information to improve your experience with our services and to offer content, products, and advertising that are relevant to you. Specifically, we use personal information to:
Manage and Improve Services
Provide customer support and respond to inquiries
Promote and operate events, awards programs, and other activities
Advertising and Promotions
Administer contests, sweepstakes, and promotions
Display ads on our site and other platforms that match your interests
Showcase products and services from us or our customers
Enhance User Experience
Run surveys, focus groups, and analyze user behavior to improve our services
Develop new features and fix any bugs in our systems
Provide personalized content and advertising
Prevent Illegal Activities
Monitor and address suspicious or unauthorized activity such as spam or fraud
Detect and prevent security incidents
Analyze data related to fraud to prevent future issues
Ensure Legal Compliance
Enforce our rights as described in our Terms of Service
Audit our processes and suppliers for compliance with the law
4. PERSONAL INFORMATION SHARING
We collect info for a bunch of cool reasons: to provide our services, send you samples or offers you’re interested in, keep you in the loop about new promotions, make our site better, solve any issues, and make sure we stick to our agreements with you. We’re careful about sharing your info and only pass along sensitive stuff—like your phone number—if you give us a clear thumbs up.
We want to make your experience with our services awesome, so we might share your info—like your personal details—with our partners and suppliers for a few reasons. Here’s how we do it:
With Our Suppliers
Our suppliers help us keep everything running smoothly. They handle things like data hosting, maintenance, virtual events, analytics, customer care, and keeping our data safe. They might also help with marketing and stopping spam.
With Customers, Sponsors, and Advertisers for Events and Programs
When you enter the contest, sweepstakes or promotion, we may obtain your consent to send you future promotional communications. If a contest, sweepstakes or promotion is jointly sponsored by us and one or more sponsors, your personal information may be shared with such sponsors, as specified at the time of collecting your personal information. We do not control the use, disclosure or security of your personal information by other sponsors, and recommend you review their respective privacy notices or statements.
With Order Fulfillment Vendors
We partner with vendors to handle fulfillment when you order products or services through our Site. These vendors will ask for your info and process it according to their own privacy policies. If they share info back with us, we’ll only use it for what we agreed upon. We’re not responsible for how they handle your info or fulfill your orders.
With Advertising Technology Providers
We work with third-party ad tech providers (some of which are our suppliers) to serve and track digital ads on our site and others. They use cookies and other tools to gather info about how you interact with ads, which helps them show you ads that match your interests. If you want to opt out of these ads, you can email us or click the “unsubscribe” button in the ad emails.
For Corporate Transactions
If we’re involved in any big changes—like a merger, sale, or acquisition—your personal info might be transferred as part of that process.
When Required by Law
Sometimes we have to share your info to comply with the law. This could be in response to a court order, a subpoena, or to help prevent crime. We’ll only do this when we believe it’s necessary.
To Protect Legal Rights
We could also share your info if it will help us avoid liability in a lawsuit, protect our rights, enforce our agreements, or investigate suspected wrongdoing.
With Your Consent or Request
If we ever want to share your personal info with third parties, we’ll ask for your permission and let you know why we’re sharing it.
With Our Preferred Mailing Partner
Your email will be shared with our preferred mailing partner and other brands believed to be of interest to you for the purpose of sending third party promotional email communication. You may unsubscribe from any such emails at any time.
Here’s a quick breakdown of how we handle your data:
Phone Numbers: We treat phone numbers as super sensitive info. We’ll only share it if you give us clear permission to do so. If you decide to let us share your number, we’ll only send it to the companies you agree to. You’ll get to opt in during the survey part of your registration, where you might see some ads based on your answers. To share your number, just hit “Yes” at the bottom of the ad, and we’ll ensure you know exactly what you agree to share. We only share your phone number when you click “Yes”—no surprises! Sharing Your Mobile Info When you sign up with us or use our site, you might share your mobile number so we can reach you by phone or text (SMS). By providing your number and checking the box to get text updates and offers, you're giving us the go-ahead to send you automated calls or texts from TooLucky or our partners. No worries—consent isn’t needed for making a purchase!
We won’t charge you for receiving our text messages, but keep in mind that your mobile carrier might apply standard message and data rates. Your carrier might also collect info about how you use your phone. Your carrier's charges or data collection follow their own rules, not ours. Rest assured, your mobile info won’t be shared with any third parties for marketing or promotional purposes. Unless you say otherwise, we don’t pass along your phone info to anyone for unsolicited texts or calls.
IT IS IMPORTANT TO NOTE THAT, UNLESS YOU EXPLICITLY OPT IN AND AGREE TO RECEIVE SMS TEXT MESSAGES OR PHONE CALLS FROM TOOLUCKY, ADVERTISERS OR OTHER PARTIES, WE DO NOT TRANSFER, LICENSE, OR SHARE YOUR PHONE INFORMATION WITH THIRD PARTIES FOR THE PURPOSE OF UNSOLICITED SMS MESSAGING OR PHONE CALLS.
Emails & Newsletters When you fill out any info on our Site, you'll see a note about receiving emails from TooLucky or our partners, our associated companies, and third-party advertisers. By providing your info, you’re permitting us to use it as we explain in this privacy policy, which includes getting commercial emails from us. Expect offers about products, newsletters, sweepstakes, promotions, and more! We might use your email to recognize you on your next visit and send you our newsletters or promotional emails if you signed up for it. You can unsubscribe anytime by clicking the link at the bottom of our emails. Your email won’t be shared with anyone else unless you give us the green light according to this policy.
Direct Mail and Surveys We may use your info—whether directly or combined with other data—to introduce you to products and services from TooLucky and our partners through direct mail. We might share your info with these partners so they can reach out with marketing materials or promotions you might like. They can then share your info with other third parties who may want to advertise to you. Just remember, once a third party has your info, their privacy policies govern how they use it.
Third-Party Advertisers We team up with various third-party advertisers and might share some of your info to bring you the best deals and offers we think you'll love. You might see these advertisers' ads or offers on our site or other platforms. When signing up, you might be asked to take a survey where you could see offers from these advertisers. You can skip any offers or share your info if you’re interested. If you respond, we’ll pass along some of the info you provided when signing up. After that, how they use your info is up to their privacy policy.
5. ASSES TO YOUR PERSONAL INFORMATION AND OPT-OUT RIGHTS
You have the right to access, update, and correct any inaccuracies in your personal information that we hold. If you’d like to make a request, just reach out to us via email or mail using the contact details below. We may ask for some personal information to verify your identity before granting access to your records.
OPT-OUT RIGHTS
We care about your choices! That’s why we give you options to opt out of certain services you don’t want to use anymore and control how your info is shared. Here’s how you can manage your preferences:
Newsletter: If you want to unsubscribe from our newsletter, just click the “Unsubscribe” link in any email you receive. You can also email us at [email protected]. Please give us up to 10 days to process your request.
Mobile Communications: If you’d rather not get phone messages on your mobile, you can opt out anytime by texting “STOP” in response to any message you receive. You might get a confirmation message or more instructions if you're signed up for multiple mobile offers. If you need help, just text “HELP” to the same number.
Do Not Track: We don’t respond to “Do Not Track” signals or requests related to online tracking across different websites or services.
Third-Party Advertising: Our Site and newsletters may include third-party ads and links to other sites. We partner with advertising networks and advertisers who might collect info about your browsing activities to deliver relevant ads. While you can’t opt out of online ads entirely, you can control how data is collected for targeted ads while you’re on our site and to opt out of interest-based advertising. Keep in mind, if you opt out, you’ll still see ads, but they might not be as relevant to you. Also, if you switch browsers or clear your cookies, you may need to re-apply your opt-out choices.
Google Analytics: You can opt out of Google Analytics for Display Advertising and customize your ads at google.com/settings/ads.
6. STATE DATA PRIVACY RIGHTS
We respect the diverse privacy laws of each state, ensuring that we adhere to the regulations applicable to our users. If you are a resident of a specific state, please rest assured that we comply with the relevant privacy practices and protections in place for you.
Each state has its own set of privacy laws, which grant residents specific rights over their personal information. For example:
California: Residents can access, delete, and opt-out of the sale of their personal data under the California Consumer Privacy Act (CCPA).
We want to ensure you’re fully informed about your privacy rights regarding the personal information we collect from you while you use our services.
As a California consumer, you have the right to:
Request Information About:
The categories of personal information we’ve collected.
The sources from which we gather your personal information.
The business or commercial reasons for collecting, selling, or sharing your personal information (like for targeted ads).
The categories of third parties who may have received your personal information.
Any personal information we’ve sold or shared (for targeted advertising).
The categories of third parties to whom your personal information was sold or shared.
The categories of personal information disclosed for business purposes.
The persons to whom your personal information was disclosed for business purposes.
Opt-Out (or Opt-In for those under 16): You can choose to opt-out of the sale or sharing of your personal information for targeted advertising.
Equal Service: You’re entitled to receive equal service, meaning no retaliation or discrimination for exercising your CPRA rights.
Limit Use of Sensitive Information: You can limit the use of your sensitive personal information to only what’s necessary for us to provide the services or goods you’d reasonably expect.
If you’d like to exercise any of your privacy rights, send Us an Email: [email protected]
We’re here to help you navigate your privacy rights, so don’t hesitate to reach out!
Connecticut, Virginia, and Colorado: These states offer similar rights, including access, correction, deletion, and opting out of data sales.
Texas and Oregon: their laws also grant residents control over their personal data, requiring transparency from companies regarding data collection and usage.
Other states like Montana, Nevada, and Vermont provide specific protections and rights regarding data privacy, ensuring residents can manage their personal information effectively.
No matter where you are, we’re committed to following the privacy laws in your state and protecting your data.
7. HOW WE KEEP PERSONAL INFORMATION SAFE
Keeping Your Info Safe
We’re all about keeping your personal information safe and sound! We use a mix of physical, technical, and organizational measures to protect your data from loss, misuse, and any unauthorized snooping. When figuring out how to do this, we consider the risks and the nature of the information we’re handling. Only the team members who need access to help you out can get into your personal info.
If there’s ever a data breach, we’ve got a plan! We’ll let you know and notify any necessary authorities if required by law.
While we do everything we can to protect your info, remember that no system is foolproof. So, any time you share your personal information, it’s at your own risk. We trust you to use good security practices too!
We might temporarily pause your access to our services without notice if we suspect any security issues. If we need to send you updates about any security matters, we’ll use the email address you provided us.
If you think something’s off with personal information, contact us immediately using the contact info in Section above.
How Long We Keep Your Info
We’ll hang on to your personal info for as long as we need it to provide our services and fulfill the purposes we outlined in this Privacy Policy. However, if the law says we need to keep it longer, we’ll do that too!
Here’s how we decide how long to keep your info:
Ongoing Relationship: We’ll keep your info as long as you’re an active user (like if you have an account or keep using our website).
Legal Obligations: Sometimes, the law requires us to hold onto certain records for a specific period before we can delete them.
Legal Considerations: We also consider things like legal timelines or investigations when deciding how long to retain your information.
8. CROSS-BORDER DATA TRANSFERS
Here is a heads-up about where our Site is based. We operate in the United States, which means all the information you provide is managed under U.S. law. If you’re accessing our Site from outside the U.S., please keep in mind that the privacy laws here might not match those in your country. By using our Site, you're agreeing to have your information transferred to and processed in the U.S.
So, if you're accessing our site from abroad, know that you're doing so at your own risk and are responsible for following all applicable laws in your area. We appreciate your understanding!
9. CHILDREN’S PRIVACY
We care about your child’s privacy! Our policies regarding kids under sixteen (16) are pretty straightforward. While users of all ages can explore our Services, we do not knowingly collect personal information from anyone under sixteen (16). If we find out that we’ve received information from a child under this age, we’ll reach out to their parent or legal guardian and promptly delete that information from our records.
10. THIRD-PARTY LINKS
Our Site might feature links to other sites that we don’t own or operate, and you may also find links to our Site on third-party sites. Just so you know, we won’t share your personal information with these third parties without your consent—our promise to you!
We provide these links for your convenience, but they don’t mean we endorse or recommend those sites. Each linked website has its own privacy policy, notices, and terms of use, so we encourage you to check those out before you dive in. Since we don’t control these websites, we can’t take responsibility for how they collect, use, or handle your personal information.
11. CHANGES TO THE PRIVACY POLICY
We might update this Privacy Policy from time to time to keep you informed about our personal information practices. When we make significant changes, we’ll post a notice on the front page of our Site to let you know. We encourage you to check back often for the latest updates. The Effective Date of this Privacy Policy is always posted at the top of the page.
12. CONTACTING US
If you have any questions or comments about this Privacy Policy, want to opt out of marketing emails, or need to access, update, or correct inaccuracies in your personal information, please don’t hesitate to reach out! We’re here to help with any questions or concerns you might have regarding how we handle your personal information.
